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Lifestyle

Local Man Refuses to Use Self-Checkout, Demands Human Eye Contact

Last updated: Thu, July 10, 2025 1:35 PM CT
By The Folly Times
3 Min Read
Man refusing to use self-checkout kiosk at grocery store
“Not today, robot,” he reportedly muttered.

NEED TO KNOW

  • Local man reportedly causes checkout delays by insisting on “a real cashier with a real soul.”
  • Refuses Self-checkout stations, citing “moral, spiritual, and romantic reasons.”
  • Store manager confirms incident ended peacefully after cashier made “sustained eye contact and small nod.”

Checkout Line or Emotional Reckoning?

Mark Fenley, 41, brought his weekly grocery trip to a standstill Tuesday after refusing to use the self-checkout kiosk, demanding instead “a human cashier with pulse, purpose, and presence.” The holdout occurred at a local Meijer, where Fenley reportedly stood next to the blinking self-scan terminal and muttered, “I’m not training to work here. I already have a job. With benefits.”

“I Want to Be Seen, Not Scanned”

Witnesses say Fenley clutched a single rotisserie chicken and a 12-pack of LaCroix while staring down a high school cashier named Trevor, who eventually waved him over. “He looked like he needed this,” Trevor said. “And honestly, I respect it. I hate those kiosks too.” Fenley proceeded to ask how Trevor’s day was going and offered a $2 tip in the form of unsolicited life advice.

“I Want to Be Seen, Not Scanned”

Witnesses say Fenley clutched a single rotisserie chicken and a 12-pack of LaCroix while staring down a high school cashier named Trevor, who eventually waved him over. “He looked like he needed this,” Trevor said. “And honestly, I respect it. I hate those kiosks too.” Fenley proceeded to ask how Trevor’s day was going and offered a $2 tip in the form of unsolicited life advice.

Quote of the moment

It’s not about the groceries. It’s about the human connection, man.

Mark Fenley
TAGGED:Customer BehaviorGrocery StoresHuman InteractionRetail WorkersSelf-checkout

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